A group of circumstances completely fell into place last December that produced the need for me to go to Long Beach, California for some necessary on site training, which never happens. The Regional Trainer for the LA area was out-of-town on a much-needed vacation and the Regional Sales Manager was having a meeting and practically demanding the presence of a trainer at this meeting. As usual, I was all about the pick me Pick Me, PICK ME!!!
So with an amazing string of luck or blessing I was chosen. I do believe it had more to do with the price of my plane ticket instead of my stellar training skills. It was a short trip pretty much 24 hr turn around. The expected training time somewhere between 1-3 hours. The Manager had provided a set of subjects that he wanted covered, but since most of these items had been trained already, I had to assume they didn’t want a formal training session of the basics. The subjects I know very well and can even anticipate some of the questions and challenges they may have.
What I didn’t anticipate was how much I would absolutely LOVE the experience. It was a nervous wreck at first because I didn’t have a formal Powerpoint presentation and I didn’t know any of the people I was coming to train. It was typical travel: arrive in the morning, rental car, and I arrive in the conference room and just sit and wait. Enough time to sit and wait and let my nerves get to me.
Once I got started with the basics, it lasted about 15 minutes. The plan, the training, the intended topics, yes at 15 minutes into the presentation, I was smack dab into the middle of crossfire style questions on EVERYTHING. From processes, to programs, to procedures, and internal branch communications. It was an amazing rush and of all the questions that were tossed at me or near me for the next 3 hours, I only had 4 take away questions (things I couldn’t answer). Mostly because I needed to do some testing and followup.
In a room full of 15 men all master outside sales people with more focus on sales than on training, but there were questions and scenarios flying all afternoon. I was the center of the room and the center of information all at the same time. I felt like saying, Queen of the LAB in classic Bones style. The manager thanked me and we discussed other options for training and situations. The pricing team thanked me and I was able to connect with a group of people throughout the former corporate office of this acquired company.
I was AWESOME and valuable and useful and the perfect trainer. And I love the feeling of a new place, new car, new hotel, and new people. Some how I had forgotten what it was like to travel and love what I do, even when there is a portion of not knowing EXACTLY what I will be doing.